BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Thursday, 8:00 AM EST – 10:00 PM EST
- Friday, 8:00 AM EST – 6:30 PM EST
Office: (253) 858-6777 Toll Free: (866) 597-2437
Terms and Conditions
LOTS BEGIN CLOSING: Wednesday, July 25th @ 10:00AM PT
THIS SALE IS ONLINE ONLY.
******All sales in U.S. dollars only!!******
*All descriptions are believed to be correct, but no guarantees or warranties are made by auctioneer as to nomenclature or age. Everything sold on an "as is" basis.
*Please remember that a bid is a verbal contract; once you become the successful bidder, you must pay for your items. If you find that the riggers you contact are charging you high fees, that doesn’t mean that you can abandon your items. Once you win, you are responsible for paying.
***FULL AND FINAL PAYMENT MUST BE MADE IN CASH, CASHIER’S CHECK, WIRE TRANSFER ONLY. *** PAYMENT MUST BE MADE, OR WIRE INITIATED, BY CLOSE OF BUSINESS THE DAY AFTER THE SALE.
*BUYERS PREMIUM IS 18% OF HAMMER PRICE.
ALL SALES WILL BE SUBJECT TO LOCAL SALES TAX
Dallas, TX Sales Tax: 8.25%
There is one form for those wanting to qualify for sales tax exemption in Texas. It is form 01-339, Texas Sales and Use Tax Resale Certificate / Exemption Certification, and the link can be found here: https://comptroller.texas.gov/taxes/sales/forms/
For us to accept this form, it must be signed, and filled-in to have the same name and address information that you used to register on Bidspotter.com.
You can fax it to us at 818-933-0782, or email to firstname.lastname@example.org.
***IMPORTANT***In ALL cases, without exception, if you cannot furnish us with the required tax exemption proof BEFORE payment is made, then you MUST pay the tax. If you can furnish us with the required documentation after payment is made, but within 21 days of the sale, a refund will be promptly issued. There are NO exceptions to this. If you make a wire transfer to us, or obtain a cashiers’ check, without including the tax and before giving us the required documents, you will not be allowed to remove any equipment until the situation is corrected.
***If we have any doubts as to the veracity of tax exemption claims, we reserve the right to refuse tax exemption status.***
REMOVAL DATES ANNOUNCED CLOSER TO SALE DATE.
SALE LOCATION: 5535 Military Pkwy., Dallas, TX 75227
Removal of lots is entirely the responsibility of the bidder. We do not package, load or ship. There will be no equipment, like forklifts, onsite to facilitate your lot removal. It is up to you to hire a rigger or otherwise provide for the removal of your items.
We do not endorse or work with any riggers, but riggers sometimes request that we pass their information on. In the case of this auction, we have the following riggers who have done so:
Hanks Machinery Movers: 972-225-1811
DFW Movers & Erectors, Inc.: 469-304-2447
MEI Rigging & Crating: 972-881-1576
A1 Jolly Movers: 214-876-2269
Additionally, if you are moving items out of the country, please understand that we do not act as customs brokers. You will have to facilitate any and all paperwork involved with removing your items across borders.
IMPORTANT: Due to buyers being lax about removing their items in a timely fashion, we are implementing a $500 per day fee for entry into the facility every day past the time allotted for check out.
GOOD LUCK AND HAPPY BIDDING!