Important Information
BidSpotter Customer Service Support Department
To reach a member of our qualified support staff regarding information or questions pertaining to the bidding process; please reach us by phone or email.
- Available Monday – Friday, 8:00am – 12:00am ET.
- Email: Support@bidspotter.com
- Office: 253-858-6777
- Frequently Asked Questions
Terms and Conditions
Timed Online and Simulcast Online Special Terms:
- We do not have a shipping department, however we will make every effort to help direct you in finding shipping and/or a shipping company to accommodate your needs for the items you purchase.
-Upon purchase the buyer becomes physically and financially responsible for their purchases, we will do and make every effort to secure the items but cannot and will not will be held liable for lost or stolen items (we have never had a situation where this has occurred so far)
- If the buyer wishes to pay by Credit Card there will be an additional special administration fee excessed of 3% to account for labor, convenience, and time involved
-We DO NOT charge Buyer's Premiums, however we do charge a convenience fee for access and providing online bidding capabilities through Nextlot this pays for the use of the services they provide and having a skill operator on site to ensure that the technology is properly utilized and answer buyer's technical problems if any
- Buyer agrees to make payment to Rich & Rich Auction Co. in full
UPDATED TERMS & CONDITIONS: Cash or Good Check (Credit Card -see terms), All Items are Sold As-Is, Where-Is, with no warranties or guar- anties either expressed or implied by the auctioneers, auction company, and/or its associates. Announcements made the day of the sale take precedence over any and all printed materials. Buyers are responsible for inspecting equipment prior to the auction and cannot hold the auction company liable for descriptions made without the buyers prior viewing. All Sales are Held Rain or Shine!! Loading is provided as a convenience to our buyers and auction company cannot be held responsible for damages caused to personal property during loading. Loader availability stated in opening announcements!! By registering to bid or by using the permanent number to which you have been assigned, the buyer agrees to adhere to all terms and conditions set within this brochure and any terms to which may be stated by public announcement the day of the auction. WE APPRECIATE YOUR ATTENDANCE AT OUR AUCTIONS!!