Important Information

BidSpotter Customer Service Support Department


Have a question pertaining to the bidding process? 

Visit our Frequently Asked Questions! 

You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of More information on our chat system can be found by clicking here.


 Customer Support Hours:

  • Monday – Thursday, 8:00 AM EST – 10:00 PM EST
  • Friday, 8:00 AM EST – 6:30 PM EST



Office: (253) 858-6777      Toll Free: (866) 597-2437

Frequently Asked Questions

Terms and Conditions

* Payment must be in U.S. Dollars.
* An 18% buyer`s premium (“BP”) will be charged on all assets. The BP will be reduced to 16% for all on-site buyers if payment is made within 48 hours of sale close. There is no BP reduction for timely payment for online buyers.
* Valid State resale certificates must be on file with MNA prior to invoicing. No exceptions.
* Any item/lot not removed by MONDAY, JANUARY 14TH, 2018 shall be deemed to be abandoned.
* By placing a bid, bidder acknowledges and expressly assents to each of the terms and conditions of auction found on the MNA website and auction catalog.