Important Information
BidSpotter Customer Service Support Department
To reach a member of our qualified support staff regarding information or questions pertaining to the bidding process; please reach us by phone or email.
- Available Monday – Friday, 8:00am – 12:00am ET.
- Email: Support@bidspotter.com
- Office: 253-858-6777
- Frequently Asked Questions
Terms and Conditions
1. No merchandise may be removed until complete settlement has been made.
2. All purchases shall be paid for in full on the day of the sale.
3. Purchases shall be paid for with cash,co. check, credit card or wire transfer. Invoices above $10,000.00 shall be paid for with a Wire Transfer.
4. All items are sold as is where is and how is, with no warranties of any type expressed or implied concerning the merchandise being sold.
5. Descriptions of merchandise contained in the catalog are intended for general information purposes only. Please examine items carefully before bidding as no refunds will be given.
6. A buyers Premium of 13% in house and 16% online applies for all items sold. A 3% discount will be given for cash, check or wire transfer payments.
7. No one under the age of 18 years of age is permitted to register or bid.
8. After an item has been sold, it becomes the sole responsibility of the purchaser. All risk of loss passes to the buyer upon the declaration that the item has been sold. Any item purchased must be removed in its entirety.
9. An invoice will be supplied to the purchaser at the time of settlement. This invoice, properly authenticated by our cashier, will be required by our check out personnel in order that you may remove the purchased items.
10. The auctioneer may remove items from the sale at his discretion.
11. The auctioneer is the sole authority on any disputed bid, and his word is final. We reserve the right to correct any clerical errors and to re-invoice if necessary.
12. If a dispute arises out of this contract that cannot be settled through negotiation, the parties agree to try in good faith to settle the dispute by mediation before resorting to arbitration, litigation, or some other dispute resolution procedure. Any and all court proceedings resulting from a dispute are to take place in Butler, PA.
13.All machines are either disconnected at the plug or at the quick disconnect box, box not included.
14. Anyone wishing to remove large items for them self must provide a 1 million dollar insurance policy naming the landlord and Hartland Machinery Auctioneers as additional insured.
15. Removal dates and times: (DATE)