Important Information
BidSpotter Customer Service Support Department
To reach a member of our qualified support staff regarding information or questions pertaining to the bidding process; please reach us by phone or email.
- Available Monday – Friday, 8:00am – 12:00am ET.
- Email: Support@bidspotter.com
- Office: 253-858-6777
- Frequently Asked Questions
Terms and Conditions
Terms of Auction/Common Questions:
Everything is selling "as is, where is" what you see is what you get. No minimums & no reserves. To bid at the auction you must register for a bid card and by signing up for the bid card you agree to the terms listed on the bid-card. Removal and payment is immediate. We charge sales tax of 6.85% 10% Buyers premium. Online bidding available through Bidspotter.com for those who are NOT able to attend the auction. Online auction fee will be charged a 13% buyers premium. Online buyers are responsible for shipping costs & making arrangements for shipping.
Terms of payment: Cash or certified funds. Certified funds are a cashiers check made payable to Erkelens & Olson. Or ask for wiring instructions. Auction starts at 10 AM (M.S.T.), and we go in numerical order of the lot list.
Call us with any questions 801-355-6655
Bid card terms: Cash-Checks will only be accepted if accompanied with bank letter of guarantee. EVERYTHING MUST BE PAID IN FULL ON THE DAY OF AUCTION regardless of when it is picked up. Buyers shall rely entirely on their own inspection and information. Every effort is made to "guard" merchandise throughout the auction, however, the bidder becomes solely responsible for all items purchased by him immediately following his winning bid. Therefore, he is advised to futher guard his items at his own discretion. The bidder is responsible for knowing which item he is bidding on. If he is unsure, he should inquire or not bid. When you become the winning bidder at auction you have effected a contract and will be expected to pay for items in which you were evidenced to be the successful bidder. The auctioneer reserves the right to accept bids in any increment he feels is in the best interest of his client, the seller. The auctioneer reserves the right to reject the bidding of any person whose conduct, actions, or adverse comments he feels are not in the best interest of the seller.