BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Thursday, 8:00 AM EST – 10:00 PM EST
- Friday, 8:00 AM EST – 6:30 PM EST
Office: (253) 858-6777 Toll Free: (866) 597-2437
Frequently Asked Questions
SALE DATE: Thursday, July 11th @ 11:00am
SALE LOCATION: 3403 W. 7th Ave., Eugene, OR 97402
INSPECTION DATE: Tues. & Wed., July 9th & 10th from 9am-4pm & the morning of the sale.
******All sales in U.S. dollars only!!******
*All descriptions are believed to be correct, but no guarantees or warranties are made by auctioneer as to nomenclature or age. Everything sold on an "as is" basis.
*Please remember that a bid is a verbal contract; once you become the successful bidder, you must pay for your items. If you find that the riggers you contact are charging you high fees, that doesn’t mean that you can abandon your items. Once you win, you are responsible for paying.
*Bidding online will take place through www.bidspotter.com AND www.industrialbid.com. (CHOOSE ONE SITE TO BID ON. PLEASE DO NOT REGISTER ON BOTH. AND ONLINE REGISTRATION IS ONLY FOR ONLINE BIDDING. IF YOU ARE ATTENDING THE SALE IN PERSON, YOU WILL REGISTER AT THE SALE SITE THE MORNING OF THE SALE).
***FULL AND FINAL PAYMENT MUST BE MADE IN CASH, CASHIER’S CHECK, WIRE TRANSFER ONLY. *** PAYMENT MUST BE MADE, OR WIRE INITIATED, BY CLOSE OF BUSINESS THE DAY AFTER THE SALE.
*ON THE FLOOR BUYERS PREMIUM IS 15% OF HAMMER PRICE.
*ONLINE BUYERS PREMIUM IS 18% OF HAMMER PRICE.
THERE IS NO SALES TAX IN OREGON! HURRAY!
CHECK-OUT: Thru July 26th, 8am-4pm, Mon-Fri. Weekends by appointment -- call Rudy at 323-314-2315.
Removal of lots is entirely the responsibility of the bidder. We do not package, load or ship. There will be no equipment, like forklifts, onsite to facilitate your lot removal. It is up to you to hire a rigger or otherwise provide for the removal of your items.
Additionally, if you are moving items out of the country, please understand that we do not act as customs brokers. You will have to facilitate any and all paperwork involved with removing your items across borders.
While we do not work with or endorse any riggers, we can provide you with contact information for riggers who have requested that we do so. So far we have:
Advanced Riggers & Millwrights -- Mark Grzybowski – 951-361-9187 / 951-505-8353 -- email@example.com
Kirby Dorshimer -- Farwest Machinery -- 503-538-8684 x 12 -- firstname.lastname@example.org
Ben Howell -- Ben Howell Construction -- 541-579-5557 -- email@example.com
Alan Mayer -- Industrial Scrap Corp -- 541-501-5969 -- firstname.lastname@example.org
Tony Lanham -- Omega Morgan -- 503-716-6194 -- Tony.Lanham@omegamorgan.com
IMPORTANT: Due to buyers being lax about removing their items in a timely fashion, we are implementing a $500 per day fee for entry into the facility every day past the time allotted for check out.
GOOD LUCK AND HAPPY BIDDING!