BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Thursday, 8:00 AM EST – 10:00 PM EST
- Friday, 8:00 AM EST – 6:30 PM EST
Office: (253) 858-6777 Toll Free: (866) 597-2437
Terms and Conditions
******All sales in U.S. dollars only!!******
*All descriptions are believed to be correct, but no guarantees or warranties are made by auctioneer as to nomenclature or age. Everything sold on an "as is" basis.
*Please remember that a bid is a verbal contract; once you become the successful bidder, you must pay for your items. If you find that the riggers you contact are charging you high fees, that doesn’t mean that you can abandon your items. Once you win, you are responsible for paying.
***FULL AND FINAL PAYMENT MUST BE MADE IN CASH, CASHIER’S CHECK, WIRE TRANSFER ONLY. *** PAYMENT MUST BE MADE, OR WIRE INITIATED, BY CLOSE OF BUSINESS THE DAY AFTER THE SALE.
*ON THE FLOOR BUYERS PREMIUM IS 15% OF HAMMER PRICE.
*ONLINE BUYERS PREMIUM IS 18% OF HAMMER PRICE.
ALL SALES WILL BE SUBJECT TO LOCAL SALES TAX
Earth City, MO Sales Tax: 7.738%
There is one sales tax exemption form that has to be filled out and signed to claim tax exemption. It can be found here: https://dor.mo.gov/forms/149.pdf
***IMPORTANT***In ALL cases, without exception, if you cannot furnish us with the required tax exemption proof BEFORE payment is made, then you MUST pay the tax. If you can furnish us with the required documentation after payment is made, but within 21 days of the sale, a refund will be promptly issued. There are NO exceptions to this. If you make a wire transfer to us, or obtain a cashiers’ check, without including the tax and before giving us the required documents, you will not be allowed to remove any equipment until the situation is corrected. Sales tax will be remitted about 21 days after the auction date. If you do not get us the completed tax exemption form within 21 days, steps will not be taken to retrieve your sales tax for you.
***If we have any doubts as to the veracity of tax exemption claims, we reserve the right to refuse tax exemption status.***
CHECK OUT: Thru Wednesday, July 10th, 7am-3pm, M-F only. Onsite contact: Rudy Vera 323-314-2315.
Removal of lots is entirely the responsibility of the bidder. We do not package, load or ship. There will be no equipment, like forklifts, onsite to facilitate your lot removal. It is up to you to hire a rigger or otherwise provide for the removal of your items.
Additionally, if you are moving items out of the country, please understand that we do not act as customs brokers. You will have to facilitate any and all paperwork involved with removing your items across borders.
Per the owners of the site at Dominion:
*All equipment sold at auction will abide by the following rules:
*All equipment to be removed from June 27, 2019 to July 10, 2019, Excluding weekends.
*Removal will be Monday Thru Friday between the hours of 7am and 3pm only.
*People picking up equipment must be MSHA certified approved.
*People picking up equipment must sign in at the office and do an onsite hazardous training checklist.
*Everyone picking up equipment must have a $2 million liability insurance certificate listing Dominion and Tauber-Arons, Inc as additional insured.