BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Thursday, 8:00 AM EST – 10:00 PM EST
- Friday, 8:00 AM EST – 6:30 PM EST
Office: (253) 858-6777 Toll Free: (866) 597-2437
Frequently Asked Questions
WE DO NOT ACCEPT CREDIT OR DEBIT CARDS. PAYMENT IN FULL REQUIRED BY WIRE TRANSFER NEXT BUSINESS DAY. BANK LETTER OF GUARANTEE IS REQUIRED IN ORDER TO BE APPROVED TO BID ONLINE. FAX LETTER TO 865.376.9103 OR CALL 800.334.4395 OR EMAIL firstname.lastname@example.org FOR WIRING INSTRUCTIONS.
Drivers License Info is required. All information is strictly confidential.
All descriptions are conscientiously described by the Seller and Auction Company, however, neither assume any liability for errors or omissions. Everything is sold "as is where is" with no expressed or implied warranties. No guarantee of merchantability or suitability for intended usage is given or implied. The successful bidder is responsible for their lot from the time the auctioneer calls item sold. Neither the Auction Company nor the Seller assumes responsibility for any loss, damage or theft occurring after the hammer falls. Neither the Auction Company nor the Seller assumes any responsibility for any injuries suffered while inspecting, buying or removing equipment. Jurisdiction and venue regarding any legal dispute arising here from shall be held in (Roane County TN).
Most states require collection of sales tax on machinery purchases unless buyer can furnish a valid sales and use tax exemption number from your state. NOTE: Some states do not accept out of state direct pay permits.
If you do not want sales tax added to your account, please have your number available at time of checkout on the day of sale.
Items purchased that require a title or registration certificate must be paid for by cash or certified check the day of sale, otherwise all titles and registration certificates will be mailed to the purchaser (10) days after payment is received. Auctioneers reserve the right to refuse to issue a bidders card. Auctioneers make no guarantee or warranties, expressed or implied. The brochure and web page is a guide only. Please inspect the equipment prior to purchase and use your own judgment when making a purchase.
All information contained herein is true and correct to the best to our knowledge, but is in no way guaranteed as to the accuracy of description made everything will be sold as is where is without warranty as to usefulness or merchantability. Although every item listed is presently committed to this sale, we do not assume responsibility for any items that may be withdrawn due to circumstances beyond our control.
We appreciate your business and want to make your auction experience a good one.