-WE WILL SHIP OUR PRODUCTS ANYWHERE, BUYER PAYS SHIPPING/PACKING
-ALL LOTS ARE LOCATED IN LAS VEGAS, NV; UNLESS OTHERWISE STATED
-SOME PICTURES MAY SHOW ITEMS IN THE BACKGROUND OTHER THAN THOSE IN THE ACTUAL LOT YOUR BIDDING ON. PLEASE MAKE SURE TO LOOK AT THE DESCRIPTION OF THE PHOTOS PROVIDED OR ASK QUESTIONS
-18% BUYERS PREMIUM WILL BE ADDED TO THE FINAL AUCTION PRICE
-WE ACCEPT ALL MAJOR CREDIT CARDS FOR A MAXIMUM PURCHASE AMOUNT OF $250. ANY CREDIT CARD PURCHASES WILL BE SUBJECT TO AN ADDITIONAL 3% PROCESSING FEE. ANY PURCHASES THAT ARE OVER $250 MUST BE PAID VIA DIRECT DEPOSIT AT ANY CHASE BANK BRANCH, CASH OR SENT VIA WIRE, OR ZELLE
-ALL ITEMS CAN BE PICKED UP AT YOUR CONVENIENCE, HOWEVER ALL ITEMS MUST BE PICKED UP WITHIN THREE BUSINESS DAYS OF THE END OF AUCTION. ANY ITEMS NOT PAID FOR AND/OR PICKED UP WITHIN SEVEN BUSINESS DAYS OF THE END OF THE ACTION WILL BE DEEMED AS ‘FORFEITED’ AND NO LONGER CONSIDERED SOLD TO THE HIGHEST BIDDER. YOU AGREE THAT ANY PAYMENTS RECEIVED ARE ALSO DEEMED FORFEITED BY YOU AND NOW THE PROPERTY OF THE AUCTION COMPANY AS RECOURSE FOR LOST SALES AND HANDLING COSTS. THE AUCTION COMPANY ALSO RESERVES THE RIGHT TO TAKE ACTION TO COLLECT UNPAID BALANCE OF LOTS UNPAID INCLUDING CHARGING YOUR CARD ON FILE WITH BIDSPOTTER, LEGAL ACTION AND COLLECTIONS ACTION
-WE CAN ARRANGE SHIPPING AND TRANSPORT FOR ANY ITEM YOU ARE UNABLE TO PICK UP IN PERSON YOURSELF. PLEASE CONTACT US FOR SHIPPING QUOTES
-OUR CUSTOMER SERVICE PHONE LINES ARE CHECKED AT ALL HOURS, SO FEEL FREE TO REACH OUT TO US VIA TEXT, EMAIL OR BY CALLING: 702-525-0605 OR AUCTIONS@ARALIQUIDATIONS.COM
BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Thursday, 8:00 AM EST – 10:00 PM EST
- Friday, 8:00 AM EST – 6:30 PM EST
Office: (253) 858-6777 Toll Free: (866) 597-2437
Frequently Asked Questions
1. We do everything possible to make our auctions fair and transparent. Please take note of the general terms and conditions of bidding listed below.
2. Before bidding on-site or online, you must read and accept the Terms and Conditions of Bidding. Read these terms carefully. When you sign your Bidder Registration Agreement or click the "accept" button online, you enter into a binding legal agreement with ARA Liquidations.
3. All bids submitted at ARA Liquidation are final and irrevocable, whether they are submitted in person, online or by proxy. If you are the highest bidder and the auctioneer announces the lot as sold to you, you are the new owner of that item. All sales are final.
4. ARA Liquidations sells all items ‘as is, where is.’ We make no representations or warranties with respect to the items in our auctions. We recommend that you visit the auction site to inspect any items you'd like to buy before bidding. You may also send someone to the site to conduct the inspection on your behalf.
5. ARA Liquidations’ auctions are unreserved unless specified in the lot. Each and every item is sold without reserves, minimums or limits. ARA Liquidations expressly forbids owners and their agents from bidding on any item they have consigned to an auction. This applies to on-site, online and proxy bidding.
6. Every item becomes the responsibility of the new owner as soon as the auctioneer announces that an item has been sold. If you are the highest bidder, you are responsible for insuring your purchase immediately.
7. Registration to bid is free. You must present satisfactory identification when registering to bid at the auction site (State issued ID card, Driver's License, or Passport). ARA Liquidations reserves the right to refuse issuing of a bidding card for any reason. You may be required to place a refundable bid deposit. You authorize ARA Liquidations to take a pre-authorization on your credit card without direct consent. Authorization will be taken when a bidder cannot be contacted prior to end of auction, or negative feedback exists on account. All deposits are fully cancelled and returned to the original card on file at end of auction.
8. Successful bidders are required to pay the buyer’s premium listed in the auction on each lot purchased (one fee per lot). This administrative fee applies to on-site, online and proxy purchases. There are no additional fees for online and proxy purchases.
9. Buyers cannot take possession of or remove their purchases from the auction site until the total purchase price (including applicable taxes or fees) has been paid in full. If you need us to ship your winning lots, auction house reserves the right to require payment on winning lots before packing up items to be shipped, then expect payment for shipping costs and packing. ALL ITEMS CAN BE PICKED UP AT YOUR CONVENIENCE, HOWEVER ALL ITEMS MUST BE PAID AND PICKED UP WITHIN THREE BUSINESS DAYS OF THE END OF AUCTION. ANY ITEMS NOT PAID FOR AND/OR PICKED UP WITHIN SEVEN BUSINESS DAYS OF THE END OF THE ACTION WILL BE DEEMED AS ‘FORFEITED’ AND NO LONGER CONSIDERED SOLD TO THE HIGHEST BIDDER. YOU AGREE THAT ANY PAYMENT OR FEES RECEIVED WILL ALSO BE DEEMED FORFEITED BY YOU AND NOW THE PROPERTY OF THE AUCTION COMPANY AS RECOURSE FOR LOST SALES AND HANDLING COSTS.
10. Please note we take non-payment very seriously. We reserve the right to take any legal action and/or utilize collection services for any unpaid invoices.
11. Auctioneer reserves the right to postpone, cancel or change the date of the auction end time for any reason and at any time without notice. Auctioneer will alert all bidders of the final auction date via email within a few days leading up to the date of the auction end date. Auctioneer also reserves the right to cancel any bid or sale for any reason. Buyers are responsible for making payment and collection of their items won at the time of the auction ending, following all terms set forth above.
12. Auctioneer will ship your items anywhere you’d like, with cost of shipping/freight charges and packing materials/labor fees paid by you in advance of shipping. Once you win lots in our auction, you can elect to get a shipping quote. Auctioneer reserves the right to require payment on the lots before packing or palletizing, and usually exercises this right in cases where a pallet needs to be built. You are responsible for all shipping/packing fees to be paid before your items can be shipped. It is your responsibility to ensure someone is available to accept the packages when they arrive at your location. Should no one be available and the auctioneer is assessed return shipping fees or additional charges by the carrier, you are responsible for paying those fees, as well as any shipping charges to make a second attempt to ship your goods. Auctioneer is not responsible for any damage that may be incurred through shipping of your item. You release auctioneer and auction house of all liability for damage to items in shipping. If there is damage incurred, you are responsible for working with the shipping company with regard to insurance claims etc.
Condition of items sold - The auctioneer and auction company shall not be responsible for the correct description, authenticity, genuineness of, estimated selling price of, or defect in any lot, and makes no warranty in connection therewith. No allowance will be made or sale set aside on account of any incorrect information in the description, error in cataloguing, or any imperfection not noted. No deduction will be allowed on damaged articles as all goods being exposed for public exhibition are sold “as is” and without recourse.
Manner of payment - All lots are to be paid in full by cash, approved check, Visa, MasterCard or Debit Card before the close of the auction. Auctioneer reserves the right to hold merchandise until a buyer’s check clears and reserves the right to not accept a check or any other type of payment. There will be a 3% service charge for any credit card or debit payments. WE ACCEPT ALL MAJOR CREDIT CARDS FOR A MAXIMUM PURCHASE AMOUNT OF $250. ANY CREDIT CARD PURCHASES WILL BE SUBJECT TO AN ADDITIONAL 3% PROCESSING FEE. ANY PURCHASES THAT ARE OVER $250 MUST BE PAID VIA WIRE, ZELLE, VERIFIED CASH DEPOSIT TO OUR AUCTION ACCOUNT AT ANY CHASE BANK BRANCH, OR CASH ON PICK UP
Removal - shall be at the expense, liability, and risk of the purchaser. Purchases will be delivered only on presentation of paid bill. Auctioneer shall not be responsible for goods not removed within the time specified, and shall have the option of removing and storing or reselling at the expense and risk of the purchaser any article purchased.
Claims - No claims will be allowed
All lots - to be sold AS IS, WHERE IS. ALL SALES FINAL
DO NOT BID IF YOUR NOT 100% SURE YOU WANT THE ITEM AND HAVE THE INTENTION OF PAYING FOR IT. WE TAKE NON PAYMENT OF BIDS VERY SERIOUSLY. ALL UNPAID ITEMS MAY BE SENT TO COLLECTIONS. BUYER IS RESPONSIBLE FOR ANY COLLECTIONS OR LEGAL FEES INCURRED TO COLLECT ON UNPAID INVOICES.
YOU ACCEPT THAT YOUR CREDIT CARD WILL BE CHARGED FOR THE FULL AMOUNT OWED FOR WINNING LOTS AND ANY PACKING FEES AFTER 48 HOURS OF INABILITY TO COLLECT.
IF YOU’RE NEW TO BIDSPOTTER, HAVE UNFAVORABLE REVIEWS OR CANCELLED BID HISTORY, A DEPOSIT MIGHT BE REQUIRED.