Important Information
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BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Thursday, 8:00 AM ET – 10:00 PM ET
- Friday, 8:00 AM ET – 6:30 PM ET
Email: support@bidspotter.com
Terms & Conditions
State Sales Tax:
TX sales tax applies to all items purchased, unless a resale certificate is on file with South Texas Auctioneers LLC
Warranty:
ALL ITEMS ARE SOLD AS IS, WHERE IS, WITH NO WARRANTIES OR GUARANTEES. NO REFUNDS WILL BE ISSUED. ALL SALES ARE FINAL.
Credit Card Terms:
We accept Visa, Master Card, Discover, & American Express. An additional 3.5% charge for credit card payment will be added to invoice. All credit card sales are final, no refunds on credit card payments.
Additional Terms:
An additional $55.00 fee will be added to all titled items sold. Occasionally an item must be removed from the auction due to circumstances beyond our control. If there is an item that you are interested in, please call ahead of time to ensure that it is registered into the auction.
All items MUST be removed within 7 days of the auction (02/01/2021). Load-times are Tuesday-Friday 8:00am-5:30pm CST, Saturday by Appointment ONLY, and Monday 8:30am-530pm CST. NO SUNDAY LOADOUT