Important Information
BidSpotter Customer Service Support Department
To reach a member of our qualified support staff regarding information or questions pertaining to the bidding process; please reach us by phone, email or LiveChat
- Available Monday – Friday, 9:00am – 12:00am ET.
- Email: Support@bidspotter.com
- Office: 253-858-6777 Extension 0
- Frequently Asked Questions
Terms and Conditions
Active Auction Mart PLEASE READ!!!!
Online Bidders Terms and Conditions
• Terms of the sale are Cash, Debit, Visa or MasterCard. We do not accept cheques
• All good sold in Canadian funds
• The items have been displayed for inspection and each purchaser shall be held satisfied as to the condition , identity and authenticity and shall not be entitled to make objection after the sale on any grounds whatsoever
• 18% Buyers Premium will be charged on all sales • Auctioneer has the right to delete, remove or alter lots prior to sale
• All items are sold “AS IS, WHERE IS” and lie at the purchasers risk immediately • All sales “FINAL”
• All sales are subject to applicable taxes
• All items must be removed within 2 days of auction date
• All invoices will be sent via email
• The auctioneer reserves the right to accept or reject any bid and shall control the bidding at all times
• In any case of dispute the Auctioneers decision shall be final
• All items must be removed from the premises by the date listed per auction and only upon full payment by Cash, Debit, Visa or MasterCard
• Shipping Service is available from our location o Please set up shipping with your own carrier. Your Bill of Lading must reference your invoice # and bidder #.Please send a copy of the Bill of Lading to buyit@activeauctionmart.com or by fax to 604-371-1191
o If you need help arranging freight please call us at 604-371-1190 o Each shipment is subject to handling, palletizing and packaging fees depending on item. Please contact us to arrange this service and confirm fees prior to scheduling the pickup.
• Storage Fees:
o Items not removed within the allotted time and are subject to a $25.00 per item per day charge.